How to Get Rid of Chrome Update Center Scam (Scam/PUP)

Mar 2nd 2019 - by Fix My PC FREE in: Easy PC Repair Fix PC Free News PC Protection News Virus Removal Windows 10 | 0 Comment


Malware may reinstall itself multiple times if you don't delete its core files. This may require tracking down dozens of files in different locations.

We recommend downloading Restoro to eradicate Malware for you (it should cut down the time to about 15 minutes).

>> Download Restoro <<


What is Chrome Update Center scam? And how does it work?

Chrome Update Center scam is a new scam that was recently discovered. It tricks users into installing an update for Google Chrome. However, this is actually a bogus update that could potentially harm your computer if installed. This scam is presented in a pop-up message that could be loaded on your browser in an attempt to convince you that your Google Chrome browser is out of date and that you have to install its update. When you encounter this deceiving alert, you will see a pop-up with a message that states:

“Chrome Update Center

A critical error has occurred due to the outdated version of the browser.

Update your browser as soon as possible.

The following errors are also possible on outdated versions of the browser:

Loss of personal and stored data

Confidential information leak

Browser errors


As you can see, this bogus alert claims that a “critical error” has occurred because your browser is outdated and in order for you to fix it, you have to update the browser right away. Like pointed out, this alert is nothing but a hoax and its aim is to make you install a suspicious and malicious program rather than the legitimate update for the Google Chrome browser. Thus, you must not click the Update button, else, you’ll end up installing some potentially harmful program that could cause some issues in your computer.

The likes of this bogus alert are commonly found on suspicious websites and you can get redirected to such sites when you click on some ads online or if an adware is installed in your computer. And if an adware is the one that’s triggering this bogus alert, this means that you’ll keep seeing this alert unless you remove the adware. So if you don’t want any unwanted issues in your computer, you have to remove the adware that’s installed in your computer.

How does Chrome Update Center scam circulate the web?

Chrome Update Center scam circulates the web using a couple of methods. For one, it spreads using misleading ads over the web. Aside from that, you could also end up getting redirected to the site that’s hosting this scam if there is an ad-supported program or adware installed in your computer. Adware and other unwanted programs are often included in software bundles that are distributed on free sharing sites. If you install this kind of software package, make sure that you opt for the Advanced or Custom setup instead of the standard one to avoid installing adware and other unwanted programs.

Get rid of the Chrome Update Center scam as well as the adware program that’s causing it with the help of the removal guide provided below.

Step 1: The first thing you have to do is close the tab or the browser displaying the Chrome Update Center scam. However, if your browser is forced to go into full screen mode because of the fake alert, tap F11 in your keyboard to exit full screen mode.

Step 2: After that, try to close the browser manually. If you find it hard to do so, close the browser through the Task Manager.

Step 3: Tap the Ctrl + Shift + Esc keys to launch the Task Manager.

Step 4: After opening the Task Manager, go to the Processes tab and look for the affected browser’s process and end it by clicking End task or End Process.

Step 5: Close the Task Manager and reset all the affected browsers to default.

Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Mozilla Firefox

  • Open Mozilla Firefox and tap Ctrl + Shift + A to access the Add-ons Manager.
  • In the Extensions menu Remove the unwanted extension.
  • Restart the browser and tap keys Alt + T.
  • Select Options and then move to the General menu.
  • Overwrite the URL in the Home Page section and then restart the browser.

Internet Explorer

  • Launch Internet Explorer.
  • Next, click the wrench icon for Settings.
  • Then click Internet Options.
  • After that, go to the Advanced tab.
  • From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
  • Now click OK to save the changes made.
  • Restart your computer.

Step 6: Tap the Win + R keys to open Run and then type in “appwiz.cpl” to open Programs and Features in Control Panel.

Step 7: From there, look for the adware program or any unfamiliar program that could be related to the Chrome Update Center scam under the list of installed programs and once you’ve found it, uninstall it.

Step 8: Close the Control Panel and tap the Win + E keys to open File Explorer.

Step 9: Navigate to the following directories and look for the adware installer like the software bundle it came with as well as other suspicious files and delete them.

  • %USERPROFILE%\Downloads
  • %USERPROFILE%\Desktop
  • %TEMP%

Step 10: Edit your Hosts File.

  • Tap the Win + R keys to open then type in %WinDir% and then click OK.
  • Go to System32/drivers/etc.
  • Open the hosts file using Notepad.
  • Delete all the entries of any suspicious web URL.
  • After that, save the changes you’ve made and close the file.

Step 11:  Now you have to flush the DNS cache of your computer. To do so, right click on the Start button and click on Command Prompt (administrator). From there, type the “ipconfig /flushdns” command and hit Enter to flush the DNS.

Step 12: Close the File Explorer and empty your Recycle Bin.

To make sure that you’ve completely gotten rid of Chrome Update Center scam as well as the adware program behind it, you need to use an efficient program like Restoro. To use it, follow the advanced steps below:

Perform a full system scan using asr. To do so, follow these steps:

  1. Turn on your computer. If it’s already on, you have to reboot it.
  2. After that, the BIOS screen will be displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.

  1. To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit
  2. Windows will now load the Safe Mode with Networking.
  3. Press and hold both R key and Windows key.

  1. If done correctly, the Windows Run Box will show up.
  2. Type in the URL address, in the Run dialog box and then tap Enter or click OK.
  3. After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
  4. Once the installation process is completed, run asr to perform a full system scan.

  1. After the scan is completed click the “Fix, Clean & Optimize Now” button.


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