How to Get Rid of Windows protected your PC Scam (Tech Support Scam/Adware)

Jul 2nd 2019 - by Jean-tech in: Easy PC Repair Fix PC Free News PC Protection News Virus Removal Windows 10 | 0 Comment

ATTENTION, PLEASE!

Malware may reinstall itself multiple times if you don't delete its core files. This may require tracking down dozens of files in different locations.

We recommend downloading Advanced System Repair to eradicate Malware for you (it should cut down the time to about 15 minutes).

>> Download Advanced System Repair <<

What is Windows protected your PC scam? And how does it work?

Windows protected your PC scam is a new nasty bogus alert that can appear on your browser as you browse the internet. It can affect any kind of browser such as Google Chrome, Mozilla Firefox, Internet Explorer, and so on. This kind of alert is displayed on malicious websites with unsecure domains. When you get redirected into one, you will see a pop-up message that contains the following text:

“Windows protected your PC

Windows SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk. For technical support call on +1-888-365-4348

Publisher: Unknown Publisher

App: windows10manager(1).exe”

This bogus alert might seem frightening and alarming, you shouldn’t believe it as it’s just a ploy to get you to call the fake tech support number which is (+1-888-365-4348). Calling this fake tech support number would be a huge mistake and one that you’d regret right away as the people behind the line are not really technicians that might only convince you to install highly suspicious software or force you to pay for an unnecessary service and worse, unknowingly grant them remote access to your computer. So instead of calling this fake bogus tech support number, you have to close the tab of the browser that’s displaying it and if you’re unable to do so, close the browser altogether and if you once again find it hard to close the browser, you can end its process in the Task Manager. However, this is just a temporary fix so you have to get to the root cause of the issue which may be an adware program installed in your computer that’s causing the appearance of the deceiving alert.

How does Windows protected your PC scam circulate the web?

If you keep seeing the Windows protected your PC scam on a regular basis, this only means that some ad-supported program is causing such redirects. Adware programs are known to trigger all kinds of alerts, tech support scams, included. So you have to double check all the programs installed in your system and look for the ones that looks suspicious or the ones that you don’t remember ever installing. This is the only way to completely get rid of the tech support scam.

Get rid of the pesky Windows protected your PC scam as well as the adware program that’s causing it with the help of the removal guide provided below.

Step 1: The first thing you have to do is close the tab or the browser displaying the Windows protected your PC scam. However, if your browser is forced to go into full screen mode because of the fake alert, tap F11 in your keyboard to exit full screen mode.

Step 2: After that, try to close the browser manually. If you find it hard to do so, close the browser through the Task Manager.

Step 3: Tap the Ctrl + Shift + Esc keys to launch the Task Manager.

Step 4: After opening the Task Manager, go to the Processes tab and look for the affected browser’s process and end it by clicking End task or End Process.

Step 5: Close the Task Manager and reset all the affected browsers to default.

Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Mozilla Firefox

  • Open Mozilla Firefox and tap Ctrl + Shift + A to access the Add-ons Manager.
  • In the Extensions menu Remove the unwanted extension.
  • Restart the browser and tap keys Alt + T.
  • Select Options and then move to the General menu.
  • Overwrite the URL in the Home Page section and then restart the browser.

Internet Explorer

  • Launch Internet Explorer.
  • Next, click the wrench icon for Settings.
  • Then click Internet Options.
  • After that, go to the Advanced tab.
  • From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
  • Now click OK to save the changes made.
  • Restart your computer.

Step 6: Tap the Win + R keys to open Run and then type in “appwiz.cpl” to open Programs and Features in Control Panel.

Step 7: From there, look for the adware program or any unfamiliar program that could be related to the Windows protected your PC scam under the list of installed programs and once you’ve found it, uninstall it.

Step 8: Close the Control Panel and tap the Win + E keys to open File Explorer.

Step 9: Navigate to the following directories and look for the adware installer like the software bundle it came with as well as other suspicious files and delete them.

  • %USERPROFILE%\Downloads
  • %USERPROFILE%\Desktop
  • %TEMP%

Step 10: Edit your Hosts File.

  • Tap the Win + R keys to open then type in %WinDir% and then click OK.
  • Go to System32/drivers/etc.
  • Open the hosts file using Notepad.
  • Delete all the entries of any suspicious web URL.
  • After that, save the changes you’ve made and close the file.

Step 11:  Now you have to flush the DNS cache of your computer. To do so, right click on the Start button and click on Command Prompt (administrator). From there, type the “ipconfig /flushdns” command and hit Enter to flush the DNS.

Step 12: Close the File Explorer and empty your Recycle Bin.

To make sure that you’ve completely gotten rid of Windows protected your PC scam as well as the adware program behind it, you need to use an efficient program like Advanced System Repair. To use it, follow the advanced steps below:

Perform a full system scan using asr. To do so, follow these steps:

 

  1. Turn on your computer. If it’s already on, you have to reboot it.
  2. After that, the BIOS screen will be displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.

  1. To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit
  2. Windows will now load the Safe Mode with Networking.
  3. Press and hold both R key and Windows key.

  1. If done correctly, the Windows Run Box will show up.
  2. Type in the URL address, https://www.fixmypcfree.com/download.php?asr in the Run dialog box and then tap Enter or click OK.
  3. After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
  4. Once the installation process is completed, run asr to perform a full system scan.

  1. After the scan is completed click the “Fix, Clean & Optimize Now” button.

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