Malware may reinstall itself multiple times if you don't delete its core files. This may require tracking down dozens of files in different locations.
We recommend downloading Restoro to eradicate Malware for you (it should cut down the time to about 15 minutes).
What is Jaffe ransomware? And how does it implement its attack?
Jaffe ransomware is a data-encrypting virus discovered recently. It is designed to lock important files in a computer and extort money from victims. It uses a custom extension, “.[Jaffe@Tuta.lo]” in marking the files it encrypts. Jaffe ransomware is a typical ransomware threat that has the same sequence of attack as other ransomware threats.
Once it infects a computer, it launches a payload file used to connect the computer to a remote C&C server controlled by the attackers. From this server, it downloads its other components and places them on several system folders. This allows the crypto-virus to manipulate the system processes. After downloading its malicious components, Jaffe ransomware employs a data gathering module that collects data in the system. The collected data is then sent to the remote server and is used for the stealth protection module. This second module is the one that scans the computer for strings of antivirus programs, sandbox environments, and security programs that could interfere with its attack. Once it finds them, it either removes or disables them.
Moreover, Jaffe ransomware proceeds to modify some entries in the Windows Registry, allowing it to automatically run in every system boot which makes it a persistent threat. After system modification, it will begin encrypting its targeted files using a sophisticated encryption algorithm. It appends the “.[Jaffe@Tuta.lo]” extension to every encrypted file and changes the desktop wallpaper of the computer that points to its ransom note named “READ THIS.txt” which contains the following content:
| *** IF YOU WANT TO GET ALL YOUR FILES BACK, FOLLOW THE INSTRUCTIONS ***
No files have been deleted or copied from your computer.
All your files have been encrypted with a complex algorithm.
All your files have been encrypted due to a security problem with your PC.
Your personal key :
—BEGIN PERSONAL KEY—
66 39 D8 *** 01 76 A1
—END PERSONAL KEY—
What to do next to restore all your files? follow the instructions below.
- Calm down. Pull yourself together. Everything will be fine. Follow the instructions.
- Send to the mail Jaffe@Tuta.Io or
firstname.lastname@example.org Your personal key. It’s also worth to send your internal
IP address (you can find it using the service whatismyipaddress.com).
- Wait for the answer of our operator (response time 1-3 hours).
Next, you will receive further instructions for file recovery.
– Free decryption of files as a guarantee!
– Send us 3-5 encrypted files.
– The total size of files must be less than 5 Mb (non archived), and files should not contain
valuable information (databases, backups, large excel sheets, etc.).
*** If you do not receive a reply within 3 hours, create an account on Gmail.com and try again.
or just check your email spam.
| * Do not rename encrypted files.
| * Do not try to decrypt your data using third party software, it may cause permanent data loss.
| * Decryption of your files with the help of third parties may cause increased price
| (they add their fee to our) or you can become a victim of a scam.
How does Jaffe ransomware spread online?
Jaffe ransomware spreads in a .zip file which could be distributed via malicious spam email campaigns. Aside from that, it could also pose as a fake software or software update, deceptive downloads, freeware or shareware. Thus, you need to be extra cautious in what you download online.
Follow the removal instructions provided below to obliterate Jaffe ransomware from your computer and recover encrypted files.
Step 1: Close the ransom note of Jaffe ransomware and end its malicious processes via Task Manager. To open it, tap Ctrl + Shift + Esc keys on your keyboard.
Step 2: Under the Task Manager, go to the Processes tab and look for any suspicious-looking process that takes up most of your CPU’s resources and is most likely related to Jaffe ransomware.
Step 3: After that, close the Task Manager.
Step 4: Tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Programs and Features under Control Panel.
Step 5: Under the list of installed programs, look for Jaffe ransomware or anything similar and then uninstall it.
Step 6: Next, close Control Panel and tap Win + E keys to launch File Explorer.
Step 7: Navigate to the following locations below and look for the malicious components of Jaffe ransomware such as export1.zip, READ THIS.txt, [random].exe and other suspicious files, then delete all of them.
Step 8: Close the File Explorer.
Before you proceed to the next steps below, make sure that you are tech savvy enough to the point where you know exactly how to use and navigate your computer’s Registry. Keep in mind that any changes you make will highly impact your computer. To save you the trouble and time, you can just use Restoro, this system tool is proven to be safe and excellent enough that hackers won’t be able to hack into it. But if you can manage Windows Registry well, then by all means go on to the next steps.
Step 9: Tap Win + R to open Run and then type in regedit in the field and tap enter to pull up Windows Registry.
Step 10: Navigate to the following path:
- HKEY_CURRENT_USER\Control Panel\Desktop\
- HKEY_USERS\.DEFAULT\Control Panel\Desktop\
Step 11: Delete the registry keys and sub-keys created by Jaffe ransomware.
Step 12: Close the Registry Editor and empty the Recycle Bin.
Try to recover your encrypted files using the Shadow Volume copies
Restoring your encrypted files using Windows’ Previous Versions feature will only be effective if Jaffe ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot.
To restore the encrypted file, right-click on it and select Properties, a new window will pop-up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.
Using the advanced removal guidelines provided below, complete the removal process of Jaffe ransomware.
Perform a full system scan using asr. To do so, follow these steps:
- Turn on your computer. If it’s already on, you have to reboot it.
- After that, the BIOS screen will be displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.
- To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit
- Windows will now load the Safe Mode with Networking.
- Press and hold both R key and Windows key.
- If done correctly, the Windows Run Box will show up.
- Type in the URL address, https://www.fixmypcfree.com/download.php?asr in the Run dialog box and then tap Enter or click OK.
- After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
- Once the installation process is completed, run asr to perform a full system scan.
- After the scan is completed click the “Fix, Clean & Optimize Now” button.