Malware may reinstall itself multiple times if you don't delete its core files. This may require tracking down dozens of files in different locations.
We recommend downloading Advanced System Repair to eradicate Malware for you (it should cut down the time to about 15 minutes).
What is WECANHELP ransomware? And how does it execute its attack?
WECANHELP ransomware is a new file-encrypting virus discovered recently that also happens to be a new variant of Nemesis ransomware. This new Nemesis variant uses a “.WECANHELP” extension in marking its encrypted files.
Once it is able to infect a system, WECANHELP ransomware will make entries in the Windows Registry so it could launch and repress processes in the Windows environment. Some entries are also modified so that the crypto-malware can be launched automatically with each start of the infected system. After these changes are made, WECANHELP ransomware will begin to search the infected system for its targeted files which according to researchers, are files with the following extensions:
.PNG .PSD .PSPIMAGE .TGA .THM .TIF .TIFF .YUV .AI .EPS .PS .SVG .INDD .PCT .PDF .XLR .XLS .XLSX .ACCDB .DB .DBF .MDB .PDB .SQL .APK .APP .BAT .CGI .COM .EXE .GADGET .JAR .PIF .WSF .DEM .GAM .NES .ROM .SAV CAD Files .DWG .DXF GIS Files .GPX .KML .KMZ .ASP .ASPX .CER .CFM .CSR .CSS .HTM .HTML .JS .JSP .PHP .RSS .XHTML. DOC .DOCX .LOG .MSG .ODT .PAGES .RTF .TEX .TXT .WPD .WPS .CSV .DAT .GED .KEY .KEYCHAIN .PPS .PPT .PPTX .INI .PRF Encoded Files .HQX .MIM .UUE .7Z .CBR .DEB .GZ .PKG .RAR .RPM .SITX .TAR.GZ .ZIP .ZIPX .BIN .CUE .DMG .ISO .MDF .TOAST .VCD SDF .TAR .TAX2014 .TAX2015 .VCF .XML Audio Files .AIF .IFF .M3U .M4A .MID .MP3 .MPA .WAV .WMA Video Files .3G2 .3GP .ASF .AVI .FLV .M4V .MOV .MP4 .MPG .RM .SRT .SWF .VOB .WMV 3D .3DM .3DS .MAX .OBJ R.BMP .DDS .GIF .JPG .CRX .PLUGIN .FNT .FON .OTF .TTF .CAB .CPL .CUR .DESKTHEMEPACK .DLL .DMP .DRV .ICNS .ICO .LNK .SYS .CFG
During the encryption process, WECANHELP ransomware applies the sophisticated encryption algorithm in locking the files. After the encryption, it will display its ransom note in a text file named “_RESTORE FILES_.txt” which contains the following message:
“***ALL YOUR WORK AND PERSONAL FILES HAVE BEEN ENCRYPTED***
To decrypt your files you need to buy the special software – “Nemesis decryptor”
You can find out the detauks/buy decryptor + key/ask questions by email: email@example.com, firstname.lastname@example.org OR email@example.com
DON’T TRY TO RESTORE YOU FILES BY YOUR SELF, YOU CAN DAMAGE FILES!
If within 24 hours you did not receive an answer by email, be sure to write to Jabber: firstname.lastname@example.org
Your personal ID: id-8932 *****”
How is the payload file of WECANHELP ransomware disseminated over the web?
WECANHELP ransomware proliferates using the most common method of distributing ransomware threats which is via spam emails. These spam emails usually contain an infected attachment used to download and install the ransomware into the system. These infected attachments are mostly documents with macro scripts so when you open a document you’ve downloaded from your email and it prompts you to enable macros, you shouldn’t do so as it might only install the crypto-malware in your system. To avoid ransomware threats in the future, you must always keep your system and your AV programs up-to-date.
Wipe out WECANHELP ransomware from the affected PC with the help of the removal guide laid out below.
Step 1: The first thing you need to do is to obliterate the process of WECANHELP ransomware by opening the Task Manager – simply tap the Ctrl + Shift + Esc keys on your keyboard.
Step 2: After that, switch to the Processes tab and look for any suspicious-looking process that takes up most of your CPU’s resources and is most likely related to WECANHELP ransomware and then end them all.
Step 3: Now that the malicious processes are eliminated, close the Task Manager.
Step 4: Next, tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Control Panel’s list of installed programs.
Step 5: Under the list of installed programs, look for WECANHELP ransomware or anything similar and then uninstall it.
Step 6: Then close Control Panel and tap Win + E keys to launch File Explorer.
Step 7: Navigate to the following locations below and look for the malicious components of WECANHELP ransomware like the file named _RESTORE FILES_.txt and [random].exe as well as other suspicious files it has created and downloaded into the system and then delete all of them.
Step 8: Close the File Explorer.
Before you go on any further, make sure that you are tech savvy enough to the point where you know exactly how to use and navigate your computer’s Registry. Keep in mind that any changes you make will highly impact your computer. To save you the trouble and time, you can just use Advanced System Repair this system tool is proven to be safe and excellent enough that hackers won’t be able to hack into it. But if you can manage Windows Registry well, then by all means go on to the next steps.
Step 9: Tap Win + R to open Run and then type in regedit in the field and tap enter to pull up Windows Registry.
Step 10: Navigate to the following path:
Step 11: Delete the registry keys and sub-keys created by WECANHELP ransomware.
Step12. Close the Registry Editor and empty the Recycle Bin.
Try to recover your encrypted files using the Shadow Volume copies
Restoring your encrypted files using Windows’ Previous Versions feature will only be effective if WECANHELP ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot.
To restore the encrypted file, right-click on it and select Properties, a new window will pop-up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.
After you’ve covered the steps provided above, you need to continue the removal process of WECANHELP ransomware using a reliable program like Advanced System Repair. How? Follow the advanced removal steps below.
Perform a full system scan using asr. To do so, follow these steps:
- Turn on your computer. If it’s already on, you have to reboot it.
- After that, the BIOS screen will be displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.
- To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit
- Windows will now load the Safe Mode with Networking.
- Press and hold both R key and Windows key.
- If done correctly, the Windows Run Box will show up.
- Type in the URL address, https://www.fixmypcfree.com/download.php?asr in the Run dialog box and then tap Enter or click OK.
- After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
- Once the installation process is completed, run asr to perform a full system scan.
- After the scan is completed click the “Fix, Clean & Optimize Now” button.