How to Delete Critical ERROR Scam (Tech Support Scam/Adware)

Mar 30th 2018 - by Jean-tech in: Blog PC Protection News Virus Removal | 0 Comment

ATTENTION, PLEASE!

Malware may reinstall itself multiple times if you don't delete its core files. This may require tracking down dozens of files in different locations.

We recommend downloading Advanced System Repair to eradicate Malware for you (it should cut down the time to about 15 minutes).

>> Download Advanced System Repair <<

What is Critical ERROR scam? And how does it work?

Critical ERROR scam sometimes refers to as Critical ERROR fake red screen scam is a fake alert that’s trying to imitate Microsoft’s alerts. It is classified as a tech support scam that appears in browsers like Google Chrome, Mozilla Firefox, Internet Explorer and other kinds of browsers. These fake alerts are part of a series of tech support scams that tends to appear on browsers with the primary purpose of convincing users that their computer is in a critical state and that they have to initiate a call to a bogus tech support number to fix the problem.

When you encounter the Critical ERROR scam on your browser, you’ll see the following message displayed on your screen:

“Google Chrome Critical ERROR

There was a dangerous try to get an access to your personal logins & bank information.

Luckily, your Firewall managed to block this suspicious connection-

We recommend you to freeze your accounts until some measures will be taken.

There is a great threat of leaking of your personal data-

50, you need to respond swiftly!

Trojan Virus may have already hurt your hard disk and its data-

That is why we are checking and verifying your current system security-

Do not waste your time and consult one of our service centers or call us.

Contact Number +1 (888) 5635234 (TOLL-FREE)

Your urgent response is needed.

To deal with this problem, contact our network administration-

Call Help Desk

+1 (888) 563-5234”

Once again this error message is nothing but fake so you need not worry about your computer’s current state except for the possibility that an adware program might be installed in it that’s been causing the redirects to the website displaying the Critical ERROR scam.

How does Critical ERROR scam spread online?

You can get redirected to the website displaying this particular scam when you click on ads online. However, if you notice that you’ve been experiencing redirects to this scam quite often, then there might be some adware installed on your computer. Adware programs are distributed via software bundles so it might have gotten installed in your computer right after you install a software bundle so you have to look for the adware program behind this scam to put an end to it.

Refer to the steps laid out below to delete the Critical ERROR scam.

Step 1: Close the tab or the browser displaying the Critical ERROR scam. However, if your browser is forced to go into full-screen mode because of the fake alert, tap F11 in your keyboard to exit full-screen mode.

Step 2: After that, try to close the browser manually. If you find it hard to do so, close the browser through the Task Manager.

Step 3: Tap the Ctrl + Shift + Esc keys to launch the Task Manager.

Step 4: After opening the Task Manager, go to the Processes tab and look for the affected browser’s process and end it by clicking End Task or End Process.

Step 5: Close the Task Manager and reset all the affected browsers to default.

Internet Explorer

  1. Open Internet Explorer.
  2. Tap Alt + T and select Internet options.
  3. Click the General tab and then overwrite the URL under the homepage section.
  4. Click OK to save the changes.
  5. Now switch to the Advanced tab and click the Reset button.
  6. Then check the box for “Delete personal settings” and then click Reset again.

Google Chrome

  1. Launch Google Chrome, press Alt + F, move to More tools, and click Extensions.
  2. Look for any other unwanted add-ons, click the Recycle Bin button, and choose Remove.
  3. Restart Google Chrome, then tap Alt + F, and select Settings.
  4. Navigate to the On Startup section at the bottom.
  5. Click on Advanced.
  6. After that, click the Reset button to reset Google Chrome.

Mozilla Firefox

  1. Open the browser and tap Ctrl + Shift + A to access the Add-ons Manager.
  2. In the Extensions menu Remove the unwanted extension.
  3. Restart the browser and tap keys Alt + T.
  4. Select Options and then move to the General menu.
  5. Overwrite the URL in the Home Page section.
  6. Tap Alt + H to access Help.
  7. Next, select “Troubleshooting information” and click “Refresh Firefox” at the top of the page.
  8. Now click “Refresh Firefox” again to confirm the reset.

Step 6: Tap the Win + R keys to open Run and then type in appwiz.cpl to open Control Panel to uninstall the adware program behind the fake alert.

Step 7: Look for the adware program or any unfamiliar program under the list of installed programs and once you’ve found it, uninstall it.

Step 8: Close the Control Panel and tap the Win + E keys to open File Explorer.

Step 9: Navigate to the following directories and look for the adware installer like the software bundle it came with as well as other suspicious files and delete them.

  • %USERPROFILE%\Downloads
  • %USERPROFILE%\Desktop
  • %TEMP%

Step 10: Close the File Explorer and empty your Recycle Bin.

To make sure Critical ERROR scam is completely deleted as well as the adware program behind it, you need to use an efficient program like Advanced System Repair. To use it, follow the advanced steps below:

Perform a full system scan using asr. To do so, follow these steps:

  1. Turn on your computer. If it’s already on, you have to reboot
  2. After that, the BIOS screen will e displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.

  1. To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit
  2. Windows will now load the SafeMode with Networking.
  3. Press and hold both R key and Windows key.

  1. If done correctly, the Windows Run Box will show up.
  2. Type in the URL address, https://www.fixmypcfree.com/download.php?asr in the Run dialog box and then tap Enter or click OK.
  3. After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
  4. Once the installation process is completed, run asr to perform a full system scan.

  1. After the scan is completed click the “Fix, Clean & Optimize Nowbutton.

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