How to Erase Google Chrome Critical Error Error Scam (Tech Support Scam/Adware)

May 22nd 2018 - by Fix My PC FREE in: Blog PC Protection News Virus Removal | 0 Comment

ATTENTION, PLEASE!

Malware may reinstall itself multiple times if you don't delete its core files. This may require tracking down dozens of files in different locations.

We recommend downloading Restoro to eradicate Malware for you (it should cut down the time to about 15 minutes).

>> Download Restoro <<

 

What is Google Chrome Critical Error Error scam? And how does it work?

The Google Chrome Critical Error scam is a bogus alert that could appear out of nowhere as you browse the internet. This scam tries to imitate Google Chrome’s warning alert as it uses a red page to display the fake alert. It tries to convince users that there was a “dangerous” that are trying to get access to their personal information and bank information. It also tries to scare users into thinking that a Trojan virus has already damaged the disk and its data. If you are one of the users who has seen the following bogus alert as you browse the web, do not believe it nor call the number given.

“Google Chrome Google Chrome Critical Error

There was a dangerous try to get an access to your personal information & bank information.

Luckily, your Firewall managed to block this suspicious connection.

We recommend you to freeze your accounts until some measures will be taken.

There is a great threat of leaking of your personal data.

So, you need to respond swiftly!

Trojan Virus may have already hurt your hard disk and its data.

That is why we are checking and verifying your current system security.

Do not waste your time and consult one of our service centers or call us.

Contact number + 1 (888) 563-5234 (TOLL-FREE)

Your urgent response is needed.

To deal with this problem, contact our network administration.”

This scam alert urges you to call the toll free number in order to deal with the supposed problem but that’s something you should not do as you will only be reaching out to fake tech support who will only charge you for unnecessary services. You might also end up divulging your sensitive information to these crooks so calling the number is definitely not recommended. If you keep seeing this kind of alert on your browser, an adware program might be installed on your computer and causing such redirects to the malicious domain displaying the Google Chrome Critical Error scam. You need to find that ad-supported program so you can get to the root cause of the problem. Once you’ve found it, you have to uninstall it right away.

How does Google Chrome Critical Error scam travel the web?

As mentioned, the Google Chrome Critical Error scam is caused by an adware program installed in your computer. Adware programs travel the web as part of software bundles you can usually find on free sharing websites. To avoid infiltration of this kind of program, you have to select the Custom or Advanced setup whenever you install software bundles.

Refer to the steps laid out below to delete the Google Chrome Critical Error scam.

Step 1: Close the tab or the browser displaying the Google Chrome Critical Error scam. However, if your browser is forced to go into full-screen mode because of the fake alert, tap F11 in your keyboard to exit full-screen mode.

Step 2: After that, try to close the browser manually. If you find it hard to do so, close the browser through the Task Manager.

Step 3: Tap the Ctrl + Shift + Esc keys to launch the Task Manager.

Step 4: After opening the Task Manager, go to the Processes tab and look for the affected browser’s process and end it by clicking End Task or End Process.

Step 5: Close the Task Manager and reset all the affected browsers to default.

Internet Explorer

  1. Open Internet Explorer.
  2. Tap Alt + T and select Internet options.
  3. Click the General tab and then overwrite the URL under the homepage section.
  4. Click OK to save the changes.
  5. Now switch to the Advanced tab and click the Reset button.
  6. Then check the box for “Delete personal settings” and then click Reset again.

Google Chrome

  1. Launch Google Chrome, press Alt + F, move to More tools, and click Extensions.
  2. Look for any other unwanted add-ons, click the Recycle Bin button, and choose Remove.
  3. Restart Google Chrome, then tap Alt + F, and select Settings.
  4. Navigate to the On Startup section at the bottom.
  5. Click on Advanced.
  6. After that, click the Reset button to reset Google Chrome.

Mozilla Firefox

  1. Open the browser and tap Ctrl + Shift + A to access the Add-ons Manager.
  2. In the Extensions menu Remove the unwanted extension.
  3. Restart the browser and tap keys Alt + T.
  4. Select Options and then move to the General menu.
  5. Overwrite the URL in the Home Page section.
  6. Tap Alt + H to access Help.
  7. Next, select “Troubleshooting information” and click “Refresh Firefox” at the top of the page.
  8. Now click “Refresh Firefox” again to confirm the reset.

Step 6: Tap the Win + R keys to open Run and then type in appwiz.cpl to open Control Panel to uninstall the adware program behind the fake alert.

Step 7: Look for the adware program or any unfamiliar program under the list of installed programs and once you’ve found it, uninstall it.

Step 8: Close the Control Panel and tap the Win + E keys to open File Explorer.

Step 9: Navigate to the following directories and look for the adware installer like the software bundle it came with as well as other suspicious files and delete them.

  • %USERPROFILE%\Downloads
  • %USERPROFILE%\Desktop
  • %TEMP%

Step 10: Close the File Explorer and empty your Recycle Bin.

To make sure Google Chrome Critical Error scam is completely deleted as well as the adware program behind it, you need to use an efficient program like Restoro. To use it, follow the advanced steps below:

Perform a full system scan using asr. To do so, follow these steps:

  1. Turn on your computer. If it’s already on, you have to reboot
  2. After that, the BIOS screen will be displayed, but if Windows pops up instead, reboot your computer and try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Advanced Option shows up.

  1. To navigate the Advanced Option use the arrow keys and select Safe Mode with Networking then hit
  2. Windows will now load the SafeMode with Networking.
  3. Press and hold both R key and Windows key.

  1. If done correctly, the Windows Run Box will show up.
  2. Type in the URL address, https://www.fixmypcfree.com/download.php?asr in the Run dialog box and then tap Enter or click OK.
  3. After that, it will download the program. Wait for the download to finish and then open the launcher to install the program.
  4. Once the installation process is completed, run asr to perform a full system scan.

  1. After the scan is completed click the “Fix, Clean & Optimize Nowbutton.

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